Frequently Asked Questions
Everything you need to know about your ProTeam Sports experience.
What is the standard shipping time for team uniforms?
Standard shipping for in-stock items takes 3-5 business days. Custom team uniforms or personalized jerseys typically require 10-14 business days for production before shipment.
Do you offer bulk discounts for school sports programs?
Yes, ProTeam Sports offers tiered pricing for schools, clubs, and organizations. Please contact our sales department via the 'Bulk Orders' page for a custom quote.
What is your return policy on used sports equipment?
For safety and hygiene reasons, we only accept returns on equipment in its original, unused condition with tags attached. Items such as mouthguards or customized jerseys are final sale.
How do I know which size of protective gear to buy?
Each product page features a detailed 'Pro-Fit' size guide. We recommend measuring according to the instructions provided to ensure maximum safety and performance.
Are your products covered by a manufacturer warranty?
Most of our high-performance gear, including bats and rackets, comes with a limited manufacturer warranty against defects. Please retain your digital receipt for all warranty claims.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.